CSIC Solutions
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Privacy Policy

 

 

 

Privacy Policy

Effective Date: August 18, 2025

Introduction

CSIC Solutions, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

  • Personal & Contact Data: name, email address, phone number, mailing address, and similar information you provide.
  • Professional Data: job title, company, role-related details for business engagements.
  • Communication Data: records of emails, calls, texts (SMS), voicemails, and scheduling communications.
  • Technical Data: IP address, device and browser type, operating system, pages viewed, and referring URLs.
  • Contract & Project Data: information necessary to perform and document services, especially for government contracts.

How We Use Your Information

  • Provide, operate, and improve our services and website.
  • Communicate with you, including project updates and operational notices.
  • Send SMS/text messages only with your consent (see SMS section below).
  • Comply with legal, regulatory, and contractual requirements.
  • Protect, investigate, and deter fraudulent, unauthorized, or illegal activity.

SMS/Text Messaging Services

CSIC Solutions, LLC may send SMS/text messages for business communications, including assignment notifications, project updates, appointment reminders, logistics notices, and service alerts. By providing your mobile phone number and opting in (including verbal consent during phone calls or written consent during onboarding), you agree to receive such messages from CSIC Solutions, LLC.

What SMS Information We Collect

  • Your mobile phone number
  • Documented consent records
  • SMS message delivery status and timestamps
  • Your SMS preferences and opt-in/opt-out status

How We Use SMS Information

  • To send business-related SMS messages only with your explicit consent
  • To maintain records of your consent for compliance purposes
  • To honor your opt-out requests and preferences
  • To provide customer support for SMS services

Disclosures & Your Rights (SMS)

  • Frequency: Message frequency may vary.
  • Rates: Message and data rates may apply; check with your carrier.
  • STOP: To opt out at any time, reply STOP to any message. You will receive a confirmation of your opt-out.
  • HELP: For assistance, reply HELP, call 682-514-9199, or email trobinson@csicsolutions.com.

Who We Share SMS Information With

  • RingCentral (our SMS service provider) for message delivery only.

We do not sell or share your mobile number or SMS consent data with third parties or affiliates for marketing purposes.

SMS CTA (Call-to-Action) Disclosure:
By providing your mobile number, you consent to receive business-related SMS/text messages from CSIC Solutions, LLC. Message frequency may vary. Message and data rates may apply. Reply STOP to cancel or HELP for help. See our Terms of Use and Privacy Policy.

Business address: 14617 Delphinus Dr., Haslet, TX 76052

RingCentral Communications

We use RingCentral for certain communications, including voice, video, and SMS. Communication metadata may be processed for business purposes and to ensure service reliability and security. RingCentral’s terms and privacy disclosures apply to their processing.

Information Sharing & Disclosure

  • Service Providers: trusted vendors who process data on our behalf under contract.
  • Legal/Regulatory: when required by law, regulation, or legal process.
  • Business Partners/Transfers: in connection with projects, mergers, acquisitions, or asset transfers.

Data Security

We maintain technical and organizational measures to protect personal information, including encryption in transit where appropriate, access controls, and periodic security reviews.

Data Retention

We retain personal information as needed to provide services, meet legal and contractual obligations, resolve disputes, and enforce agreements.

Your Choices & Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us using the details below.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date above and, when required, provide additional notice.

Contact Us

CSIC Solutions, LLC
Email: trobinson@csicsolutions.com
Phone: 682-514-9199
Address: 14617 Delphinus Dr., Haslet, TX 76052


    

Terms of Use

Effective Date: August 18, 2025

Acceptance of Terms

By accessing and using the CSIC Solutions, LLC website, systems, or services, you agree to be bound by these Terms of Use.

Use License

Permission is granted to temporarily download one copy of the materials on CSIC Solutions, LLC's website for personal, non-commercial, transitory viewing only. This license does not transfer title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or any public display
  • Attempt to reverse engineer any software on the website
  • Remove any copyright or other proprietary notations

Government Contracting Services

Our services are primarily designed for government agencies and authorized contractors. Access to certain areas of our website or specific service information may be restricted based on security clearance requirements and contractual obligations.

SMS/Text Messaging Terms & Conditions

By providing your mobile phone number and giving consent (verbally during a phone call or in writing during onboarding), you agree to receive SMS/text messages from CSIC Solutions, LLC strictly for business communications.

Message Types You May Receive

  • Appointment reminders and scheduling confirmations
  • Project updates and status notifications
  • Security alerts and time-sensitive communications
  • Account notifications and business updates
  • Logistics coordination and delivery alerts
  • Training program notifications
  • Emergency communications for critical operations

Important Disclosures

  • Brand: Messages are sent by CSIC Solutions, LLC.
  • Address: 14617 Delphinus Dr., Haslet, TX 76052
  • Consent: By providing your mobile number, you consent to receive SMS/text messages from CSIC Solutions, LLC.
  • Frequency: Message frequency may vary.
  • Rates: Message and data rates may apply; check with your carrier.
  • STOP: To opt out, reply STOP. You will receive a confirmation of your opt-out.
  • HELP: For assistance, reply HELP, call 682-514-9199, or email trobinson@csicsolutions.com.
  • Privacy: See our Privacy Policy. We do not sell or share your SMS consent data with third parties or affiliates for marketing purposes.

SMS CTA (Call-to-Action) Disclosure:
By providing your mobile number, you consent to receive business-related SMS/text messages from CSIC Solutions, LLC. Message frequency may vary. Message and data rates may apply. Reply STOP to cancel or HELP for help. See our Terms of Use and Privacy Policy.

Business address: 14617 Delphinus Dr., Haslet, TX 76052

User Conduct

  • Do not violate any applicable law or regulation.
  • Do not transmit defamatory, offensive, or unlawful material.
  • Do not attempt to gain unauthorized access to systems or networks.
  • Do not interfere with or disrupt our services or servers.

Intellectual Property

The website and its original content, features, and functionality are and will remain the exclusive property of CSIC Solutions, LLC and its licensors and are protected by applicable laws.

Confidentiality & Security

Given our role as a government contractor, we maintain strict confidentiality and security protocols. Users acknowledge that certain information may be classified or sensitive, access controls and monitoring may be in place, background checks may be required for certain services, and communications may be subject to oversight.

Disclaimers

The website and services are provided on an “as is” and “as available” basis without warranties of any kind.

Limitation of Liability

To the maximum extent permitted by law, CSIC Solutions, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles.

Changes to Terms

We may modify these Terms from time to time. When we do, we will update the Effective Date above and, where required, provide additional notice.

Contact

CSIC Solutions, LLC
Email: trobinson@csicsolutions.com
Phone: 682-514-9199
Address: 14617 Delphinus Dr., Haslet, TX 76052


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